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Customer Service


Service Information: How to Order | Contact | Shipping | Returns

How to Order

It's easy to order from Living the Spa Life. We accept MasterCard, VISA, American Express, Discover or Check/Money order.

Online: 24 hrs/7 days

By Phone: Call toll free: 1 (800) 393-3399. 8am - 5pm Eastern, Monday - Friday

By Fax: Our website is secure for your protection, but if you prefer not to send your credit card information online, just click here to download our .pdf order form. Complete the form and print it out, then fax it to us at 1 (813) 752-5716. Be sure to write in your credit card information and sign the page you are faxing to authorize your purchase.


Phone: 1 (800) 393-3399, Monday through Friday, 8am to 5pm, EST.

We promise we will answer your concerns personally, as quickly as possible. If you would like us to call, be sure to provide your phone number.

Our customer service team is knowledgeable and ready to help answer any of your questions. For additional product information, order inquiries or comments and suggestions, call us toll free at 1 (800) 393-3399.

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Oversize items have individual shipping costs applied at checkout

Shipping Rates: Orders shipped within Continental U.S.
Order Total Ground Shipping
Up to $15.00 $4.95
$15.01 - $25.00 $5.95
$25.01 - $45.00 $7.95
$45.01 - $65.00 $9.95
$65.01 - $85.00 $11.95
$85.01 - $100.00 $13.95
$100.01 - $150.00 $16.95
$150.01 - $200.00 $19.95
$200.01 + Over 9% of Total

Orders shipped outside the continental US:
Please call 1 (800) 393-3399 Monday through Friday between 8am and 5pm EST for shipping charges.

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Returns and exchanges

To return or exchange all or part of your purchase, please contact Customer Service at 1-800-393-3399, Monday through Friday between 8am and 8pm EST.

All prices stated in US dollars. Prices are subject to change. We do our best to avoid typographical errors but cannot be held responsible for any found on this website. We apologize in advance for any inconvenience this may cause.

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^ Back to Top FAQs | Customer Service | Contact Us | Toll Free: 1 (800) 393-3399
Living the Spa Life | P.O. Box 3214 | Plant City, FL 33563
Visa, Master Card, Discover, American Express 
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